Terms
Introduction
Welcome to our website. By accessing and using our services, you agree to the following terms and conditions.
Shipping Policy
- Processing Time: Orders are processed within 7 business days.
- Shipping Rates: Shipping rates are a standard flat rate of AU$ which is included in the cost of the product.
Returns Policy
- Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Timeframe: You have 14 days from the date of delivery to return an item.
- Process: To initiate a return, please contact us with your order number and reason for the return. We will provide you with instructions on how to return your item.
- Refunds: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 21 days.
- Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a defective product or an error on our part.
Contact Us If you have any questions about these Terms of Service, please contact us.
Changes to These Terms We may update these Terms of Service from time to time. Any changes will be posted on this page.